So my friend Matty sent me this link today http://gethuman.com/us/ . This is really great. Gives you instructions on how to navigate the IVRs of large institutions to "Get Human".
From their site: The gethuman project is a consumer movement to improve the quality of phone support in the US. This free website is run by volunteers and is powered by over one million consumers who demand high quality phone support from the companies that they use.
Check it out!